- Home
- Departments
- Public Works
- Utilities Divison
Utilities
Interactive City Boundary Map
Access the interactive map here to confirm your service area provider.
Start or Stop Service
Notification is required upon transferring responsibility of service to property. Your account may contain charges for water, sewer or stormwater, depending upon your service location. You can contact our office to transfer service or complete the start/stop service requests.
Stop Service Request Form (On-line request available soon)
Utility Payoff Requests
Requests for escrow estimated or final payoff amounts should be sent to utilities@cityofgigharbor.net. Turn around time is typically 3 business days.
Billing Transfers
Billing transfer to the tenant or occupant is for the convenience of the property owner. This transfer does not relieve the owner of responsibility for payment should the tenant/occupant of the service address fail to pay for their charges. Collection of outstanding charges for vacated tenants is the responsibility of the owner. The owner of record will be a mailed a duplicate delinquent notice should the account become past due. All charges remain against the property. Failure to pay may result in discontinuation of service and/or a lien on the property.
Discontinuing Water Service
Water service may be discontinued, and charges suspended, upon completion of the Owner Lock Off Request Form (PDF). No water and sewer charges will accrue as long as water remains off. Storm drainage charges (if applicable) are ongoing and will not be discontinued with water/sewer turn off. There is a $25 turn off fee for this service.
Meter Requests
Once connection fees have been paid and applicable permits issued a meter installation can be requested. Please send requests to utilities@cityofgigharbor.net
Automatic Payments
Utility payments may be withdrawn automatically from your Checking Account. Please mail or return a completed Automatic Withdrawal Authorization Form (PDF) to initiate or you can click here Pay Utilities Online to register online.
Your automatic monthly payment will be taken on the 25th of the month in which your bill is due. If your most recent due date has already passed and you have a balance on your account, please make a payment now. Your automatic payments will not begin until your next bill and will not include any past due amounts.
Low-Income Senior Citizen Discount
Senior citizens may be eligible to receive a reduction of their water and sewer rates if they meet established income requirements. Download the Senior Citizen Rate Discount Application (PDF) or contact Heather Stites at 253-851-6157 for more information.
Backflow (Cross Connection) Requirements
The Washington State Department of Health requires all backflow prevention devices to be tested annually. Devices need to be maintained to insure a healthy public water supply. View the List of Certified "Backflow" Installers / Certified Testers (PDF). Please contact Lisa Krasas at 253-853-8251 for more information.
Water Issues
If you are experiencing discolored or odorous water problems please call 253-851-8136.
-
Heather Stites
Utility Billing TechnicianPhone: 253-851-6157
-
Utility Billing
Physical Address
3510 Grandview Street
Gig Harbor, WA 98335
Phone: 253-851-6157Fax: 253-858-6408
Hours
Monday - Friday
8 a.m. - 5 p.m.
DOE Spill Hotline
Phone: 360-407-6300
After-Hours Emergency
Phone: 253-530-6888
Forms
- Annual Water Quality Report (PDF)
- Backflow Prevention Assembly Test Report (PDF)
- Certified Backflow Installers and Testers (PDF)
- Flushable or Disposable (PDF)
- Indoor - Outdoor Water Conservation (PDF)
- Low-Income Senior Citizen Rate Discount Application (PDF)
- Check for Water Leak (DOC)
- Leak Adjustment Request Form (PDF)
- Utility Start Service Request Form
- Utility Stop Service Request Form